Our Offer
Telecom
Critical Software is an ICT provider with a long track record in the Telecom & Media Industry, For more than one decade, we have been working with some of the most relevant European and African Telecom Vendors & Operators (e.g. Vodafone, Portugal Telecom, Siemens, Ericsson, Angola Telecom, TdM (Mozambique Telecom) and mcel (Mozambique mobile operator)), either through our own products and software development or through COTS integration, according to Industry leading standards (TM Forum standards, ITIL, …) and they all have experienced an huge ROI with our solutions, some of them extending dramatically the life cycle of the Telecom Core Technologies they have invested in.
Critical brings together the functional understanding of the businesses with independence from manufacturers and providers, as well as the use of open technologies and standards with rigorous software engineering processes.
Today, we operate two Telecom Engineering Centers, one based in Europe (Lisbon) and another based in Africa (Maputo).
Some of the technologies we have targeted recently include platforms such as:
- Ericson;
- Italtel;
- ZTE/Huawei CDMA;
- Ericsson ANS;
- PDH/SDH Alcatel, Siemens, PT Inovação and Huawei;
- VSAT;
- AMDOCS/Cramer;
- Netexpert Service Management.
Areas of Expertise
- Operation & Support Systems (OSS) & Network Mediation;
- Revenue Assurance;
- Inventory Management;
- Traffic Monitoring and QoS Monitoring;
- Alarm Collection, Correlation and Monitoring;
- Prepaid Voucher Sales Management (Portal, POS, …);
- Legacy Systems Integration & Migration;
- SOA and EOA;
- Amdocs Cramer Integration;
- eTOM Process Mapping;
- Business Intelligence;
- Mobile Application Development;
- Security Assessments and Implementation;
- IT Infrastructure Auditing & Optimization;
- Independent Software Verification and Validation.
Case Studies
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Integrated Management, Administration and Maintenance System
Fully operational solution allowing a significant reduction of operational problems and cost
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IT & Billing Assessment
A three year strategy for IT & Billing area
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Circuit Planning
A tool that has largely increase its use in Vodafone
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Customer Experience Management
CEM software, with Real Time Integration
